Hello and welcome to Sungrow! We are looking for an O&M Project Manager to connect our customers, local O&M teams and European O&M organisation, helping ensure our energy storage assets consistently deliver on their commitments.
Curious what this is all about? Let’s dive right in:
- Act as the day-to-day customer contact for asset performance, availability, incidents, warranty topics and regular performance meetings.
- Monitor LTSA and SLA commitments, KPIs, invoicing and payments while identifying contractual risks and opportunities early.
- Support the development and implementation of European O&M processes, SOPs, templates, reporting standards and KPI frameworks.
- Lead country-by-country process roll-outs, including planning, training, go-lives, adoption tracking and corrective actions.
- Coordinate maintenance planning, spare parts, service partners and cross-country initiatives, escalating blockers when needed.
- Prepare reliable performance reporting and dashboards, turning operational data, customer feedback and lessons learned into improvement projects.
