Technical Support Engineer Intern - Turkey

Intern / Student, Full-time · Turkey - Istanbul

Your mission

Hello there and a warm Merhaba from Sungrow!
We’re excited to welcome a new colleague to join our dynamic Service & Support team in İstanbul.
Curious about what your journey with us would look like? Let’s dive right in:

Act as the interface between customers and Sungrow, ensuring smooth communication and support.
Take ownership of assigned customer cases and ensure timely and effective resolution.
Provide technical service and support during on‑site interventions, field visits, or remote dispatches.
Diagnose technical issues and contribute to sustainable service solutions.
Support our Project Management team during commissioning and site acceptance processes.
Follow established operational procedures, health & safety regulations, and documentation standards.
Long-term intern for 36 hours a week.

Your profile

That sounded exciting, right? To ensure you feel confident and happy in your role, it would be great if you bring along the following background:

Education as an Electrical Technician or Electrical Engineer.
Language skills: Turkish and English at B2 level or higher.
Willingness to participate in on‑call duty when required.
Experience interacting with customers - ideally in technically or time‑critical situations.

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About us

We are a green tech company with young creative minds.
We are fighting every day to make our mission happen – Clean Power for All!

With 870+GW of clean power presently installed worldwide, we are on the road to success!

Welcome at Sungrow

Founded in 1997 by University Professor Cao Renxian, Sungrow is a leader in the research and development of solar inverters with the largest dedicated R&D team in the industry and a broad product portfolio offering PV inverter solutions and energy storage systems for utility-scale, commercial & industrial, and residential applications, as well as internationally recognized floating PV plant solutions, NEV driving solutions, EV charging solutions and renewable hydrogen production systems.

Want to know more? Check out what working with us is like!

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We appreciate your interest for Sungrow!
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