Your mission
Hello there and a warm Merhaba from Sungrow!
We’re excited to welcome a new colleague to join our dynamic Service & Support team in İstanbul.
Curious about what your journey with us would look like? Let’s dive right in:
We’re excited to welcome a new colleague to join our dynamic Service & Support team in İstanbul.
Curious about what your journey with us would look like? Let’s dive right in:
- Act as the interface between customers and Sungrow, ensuring smooth communication and support.
- Take ownership of assigned customer cases and ensure timely and effective resolution.
- Provide technical service and support during on‑site interventions, field visits, or remote dispatches.
- Diagnose technical issues and contribute to sustainable service solutions.
- Support our Project Management team during commissioning and site acceptance processes.
- Follow established operational procedures, health & safety regulations, and documentation standards.
- Long-term intern for 36 hours a week.