Remote Technical support - France

France - Lyon

Full-time

Permanent employee

Your mission

Before we dive in: this position is offered and contracted directly by Sunvast. Sungrow is supporting our partner in this recruitment process, as the role will provide technical support to Sungrow’s customers across Europe.

For more information and to apply directly with Sunvast, please visit:https://www.linkedin.com/jobs/view/4429916146/

Qualifications

Customer service and customer support skills, with the ability to handle a wide range of requests with empathy and professionalism.
Excellent communication skills, including strong phone etiquette, fluency in French (spoken and written), and the ability to explain technical topics in a clear and educational way.
Strong interest in energy storage systems (BESS), electricity, or renewable energy; previous experience in an industrial or technical environment is a plus.
A Bac+2 degree or higher in Electrical Engineering, Power Electronics, Automation, Energy Engineering, Renewable Energy, or related fields.
Professional proficiency in both English and French, written and spoken. Mandarin is considered a strong advantage.
Comfortable using Excel, PowerPoint, and project tracking tools.

Your profile

What you will gain

A structured learning experience in project delivery within renewable energy and energy storage.
Hands-on experience working with cross-functional and international teams.
A strong foundation for future careers in project delivery, commissioning, service management, or renewable energy infrastructure.

Why us?

This position is offered and contracted directly by Sunvast. Sungrow is supporting our partner in this recruitment process, as the role will provide technical support to Sungrow’s customers across Europe.

For more information and to apply directly with Sunvast, please visit: https://www.linkedin.com/jobs/view/4429916146/

If you are passionate about clean energy and looking to grow in one of the fastest-growing industries in Europe, we would be delighted to hear from you. Apply now or send your CV to wangxiaojie1129@gmail.com.

Über uns

We are a green tech company unlike any other green tech company. We are a team of lateral thinkers, young professionals, and creative minds. We are fighting every day to make our mission happen – Clean Power For All!

With nearly 250 GW of clean power presently installed worldwide,

Welcome at Sungrow

Sungrow is the global leading inverter solution supplier for renewables. We are proud to look back to a success story that already began in 1997, but we never stopped striving for more. We want to give fresh impulses, inspire, and contribute to a sustainable development of our planet, that’s why we constantly improve our portfolio.
From floating solar plants to large-scale utility projects and to small residential products we always offer the best and most suitable solution. At Sungrow we hold more than 1500 patents – no wonder as we employ the biggest research and development team of the whole industry. 40 % of all Sungrow workforce is continuously investigating on how to further improve the existing portfolio.