- You will support the follow-up of regional service requests and coordinate the resources needed to keep work orders running smoothly and on time.
- You will assist project managers in tracking project progress, following up on key actions, and keeping process-related data accurate and up to date in our internal systems.
- You will support the creation, tracking, and maintenance of service-related processes and requests in our CRM and other internal tools - making sure nothing slips through the cracks.
- You will help optimize CRM workflows and operational processes, contributing directly to better efficiency and higher data quality across the team.
- You will track and consolidate regional ticket data, monitoring ticket status, closure progress, and overall accuracy so our engineers and clients always have a clear picture.
- You will organize and maintain business and operational documentation, ensuring everything is structured, accessible, and consistent for the whole team.
Operations Process Management Intern - Germany
Germany - Munich
Full-time
Intern / Student
Your mission
Servus und hallo, schön dass du da bist! We are Sungrow - the world's largest inverter manufacturer - and we're on the lookout for a hands-on, detail-driven Operations Intern to join our Munich service center team. Curious what this role is all about? Let's dive right in:
Your profile
Alright, alright - that sounded pretty exciting, didn't it? Now, to thrive in this role and genuinely enjoy every day of it, your background should look something like this:
- You are currently studying in a field related to Business Management, Project Management, Engineering, or a comparable discipline - and you bring that structured mindset with you.
- You have a strong eye for detail and a methodical approach to working with data and documentation - accuracy matters to you, and it shows.
- You have some familiarity with CRM systems or similar tools, and you understand concepts like work orders and service scopes (or you're eager to learn fast).
- You communicate clearly and confidently in cross-functional environments, making coordination between teams feel natural and effortless.
- You are proficient in English at C1 level; additional European languages are a plus.
- You are comfortable working with Microsoft Office, especially Excel, and you know how to turn a messy dataset into something meaningful.
Why us?
Our Munich service center is the operational heartbeat of Sungrow's European after-sales and field service activities. Here, you won't just be filing papers - you'll be embedded in a fast-moving, multinational team that keeps real energy projects running across the continent. Here's what's in it for you:
- A front-row seat to how a global greentech leader manages its European service operations - from work order execution to CRM optimization.
- A multinational team environment with rich cross-European collaboration and exchange.
- Real responsibility from day one - your contributions will directly impact service quality and team efficiency.
- Opportunities to grow your commercial and technical knowledge, with potential exposure to our headquarters and the wider Sungrow ecosystem.
- A launchpad for your career in operations, project management, or the renewable energy industry.
Über uns
We are a green tech company unlike any other green tech company. We are a team of lateral thinkers, young professionals, and creative minds. We are fighting every day to make our mission happen – Clean Power For All!
Sungrow is the global leading inverter solution supplier for renewables. We are proud to look back to a success story that already began in 1997, but we never stopped striving for more. We want to give fresh impulses, inspire, and contribute to a sustainable development of our planet, that’s why we constantly improve our portfolio.
From floating solar plants to large-scale utility projects and to small residential products we always offer the best and most suitable solution. At Sungrow we hold more than 1500 patents – no wonder as we employ the biggest research and development team of the whole industry. 40 % of all Sungrow workforce is continuously investigating on how to further improve the existing portfolio.
With nearly 250 GW of clean power presently installed worldwide,
Welcome at SungrowSungrow is the global leading inverter solution supplier for renewables. We are proud to look back to a success story that already began in 1997, but we never stopped striving for more. We want to give fresh impulses, inspire, and contribute to a sustainable development of our planet, that’s why we constantly improve our portfolio.
From floating solar plants to large-scale utility projects and to small residential products we always offer the best and most suitable solution. At Sungrow we hold more than 1500 patents – no wonder as we employ the biggest research and development team of the whole industry. 40 % of all Sungrow workforce is continuously investigating on how to further improve the existing portfolio.