- Provide expert technical support for PV string inverters.
- Deliver comprehensive training to customers, installers, and EPCs on technical needs.
- Coordinate with the R&D department to resolve general issues and strategize troubleshooting solutions.
- Travel to customer sites to assist with problem resolution and data collection.
- Generate detailed reports for product failure analysis and risk assessment.
Technical Support Engineer - Germany
Germany - Munich
Full-time
Permanent employee
Your mission
Servus und hallo bei uns hier in Sungrow! We’re thrilled to introduce a key role that connects our cutting-edge technology with practical, on-site solutions for our German market. Curious what this is all about? Let’s dive right in:
Your profile
Alright, alright, that was intriguing, wasn't it? Now, in order to fit in this role and be happy for a long time, your ideal background should look a lot like this:
- Possess a degree in Electrical or Electronic Engineering, or an Industrial degree with profound knowledge in either field.
- Hold relevant certifications applicable to EU countries.
- Demonstrate fluency in English (C1) and German (C1).
- Be willing to travel up to 50% of your time to provide support across Europe.
- Have extensive knowledge of the PV industry and experience with related products.
Why us?
Join our dynamic team dedicated to advancing clean energy solutions in Germany. We foster an international environment where your expertise directly contributes to our mission of "clean power for all". Our commitment to innovation and customer satisfaction drives us forward, offering a workplace that values initiative and problem-solving. We offer an adequate salary above average and an attractive bonus package.
About us
We are a green tech company with young creative minds.
We are fighting every day to make our mission happen – Clean Power for All!
We are fighting every day to make our mission happen – Clean Power for All!
With 870+GW of clean power presently installed worldwide, we are on the road to success!
Founded in 1997 by University Professor Cao Renxian, Sungrow is a leader in the research and development of solar inverters with the largest dedicated R&D team in the industry and a broad product portfolio offering PV inverter solutions and energy storage systems for utility-scale, commercial & industrial, and residential applications, as well as internationally recognized floating PV plant solutions, NEV driving solutions, EV charging solutions and renewable hydrogen production systems.
Want to know more? Check out what working with us is like!