Service Operations Specialist - Germany | Jobs bei Sungrow Europe

Service Operations Specialist - Germany

Festanstellung, Vollzeit · Germany - Oberschleißheim

Your mission

Hello there and a warm welcome here at Sungrow!
We have an exciting new role for you to consider: our next Service Operations Specialist supporting our European Service Center in Oberschleißheim, Munich. This position is part-time for 38 hours per week.
Curious what this position is all about? Let’s dive in together:

Process and accurately submit European service‑related invoices (project services; repairs; hotline; logistics; warehousing; customs; warranty) into the financial system.
Coordinate chargeable repair cases; prepare repair quotations; and ensure smooth communication between the repair center and our customers.
Act as a reliable point of contact for service‑related inquiries within Europe, ensuring transparency and high service quality.
Support internal service workflow improvements and contribute to efficient operational processes.
Collaborate closely with service, logistics, and finance teams across Europe to ensure seamless case handling.
Provide clear documentation and reporting to support service operations and continuous improvement initiatives.

Your profile

That sounded exciting, right? Now let’s make sure this role feels like the perfect match for you. It would be great if you bring the following background:

Bachelor’s degree in Business Administration, Data Analysis, or a related field.
At least 2 years of relevant experience in service operations, finance or administrative support.
Strong organizational abilities and the capacity to manage several tasks independently.
Good analytical, documentation, and communication skills.
Python skills are an advantage; experience with Selenium automation is a strong plus.
English C1; German is a plus; additional European languages are always welcome.
A collaborative mindset and a solution‑oriented approach to daily tasks.

Why us?

You will join our European Service Operations department — the team ensuring that Sungrow’s photovoltaic, energy storage, and EV charging products run smoothly across the continent.
Based at our modern service center in Oberschleißheim, you will work in a supportive, multicultural environment that values innovation, sustainability, and teamwork.
Your work will directly contribute to the reliability of green energy solutions across Europe.

Auf diese Stelle bewerben

About us

We are a green tech company with young creative minds.
We are fighting every day to make our mission happen – Clean Power for All!

With 870+GW of clean power presently installed worldwide, we are on the road to success!

Welcome at Sungrow

Founded in 1997 by University Professor Cao Renxian, Sungrow is a leader in the research and development of solar inverters with the largest dedicated R&D team in the industry and a broad product portfolio offering PV inverter solutions and energy storage systems for utility-scale, commercial & industrial, and residential applications, as well as internationally recognized floating PV plant solutions, NEV driving solutions, EV charging solutions and renewable hydrogen production systems.

Want to know more? Check out what working with us is like!

Auf diese Stelle bewerben

one small click for you, a great leap for your future!

We appreciate your interest and time in working with us at Sungrow. Please fill in the following short form, we really tried to make it as easy as possible for You!

1. Phone-number: If you have it written clearly (please add correct country code!) in your CV, no need to write it down. Unless you want us to contact you on a different number.
2. Available From: if you have a wished starting date, type it in directly, or just give us your noticeperiod and let us know if you think it is negotiable.
3. Salary: Please tell us where you see yourself, after the first talks we will raise the topic again.

Recruiting ProTip: You can show us a salary range that makes it easier for us to understand where you see yourself. Ideally you mark if this is meant gross salary, /month /annum, etc.
For example: 50.000 - 55.000€/annum, All-In or 2k - 2.4k$/month