Your mission
Join our dynamic team in Lyon, where you’ll be part of a multicultural, collaborative environment. This is a fantastic opportunity to make an impact while developing your skills in an innovative company.
Your main tasks:Customer Support & Technical Expertise
Assist customers with RFQ/RFP by offering expert guidance and solutions.
Facilitate engaging technical discussions with customers to understand and meet their needs.
Organize impactful technical workshops, helping customers get the most out of our products.
Ensure seamless technical follow-ups for key accounts, ensuring satisfaction and long-term relationships.
Technical Expertise & Collaboration
Collaborate with our HQ in China and European colleagues on product development, enhancing cross-cultural teamwork and knowledge sharing in a global environment.
Secure and expand local product knowledge, keeping your expertise at the forefront of industry trends.
Manage technical documentation efficiently, ensuring easy access to valuable resources for your team and clients.
Participate in continuous training to stay updated on the latest technologies and market demands, empowering you to stay ahead of the curve.
Regulation & Market Analysis
Stay up-to-date with local regulations, ensuring compliance and product certification are always in line with industry standards.
Analyze and benchmark our products regularly against the competition, keeping us at the cutting edge of the market.
Provide essential local market insights to guide strategic decision-making and product development.