Your mission
Hey there and welcome to your new opportunity with us.
Being a Technical Solution Manager Utility PV (ESS) is an exciting task, since you are the superhero, our clients need. You know what setup of our solutions will satisfy their needs; therefore, these here are your most important tasks:
Being a Technical Solution Manager Utility PV (ESS) is an exciting task, since you are the superhero, our clients need. You know what setup of our solutions will satisfy their needs; therefore, these here are your most important tasks:
- Technical support of customers regarding Sungrow’s PV utility solutions for providing a major contribution to achieve Sungrow’s sales targets in the PV utility market.
- Supplementary first level technical support regarding Sungrow's ESS utility solutions for PV/ESS hybrid customers.
- Maintain, develop and strengthen customer relationship in collaboration with account management by providing a high quality of technical support that meets customer’s demands and expectations.
- Meet customers on a regular basis, personally and online, for technical presentations, workshops and trainings as well as project specific technical alignments.
- Support account management with all technical questions and customized offer preparations.
- Support RFQs and tenders by reviewing the requirements and delivering the required technical input.
- Preparation of technical offers, coordination of system configurations, technical contract negotiations and compilation of product and project documentation.
- Interface closely with R&D and Product Management in HQ.
- Manage local documentations, certifications and knowledge data base and represent Sungrow in exhibitions.
- Provide proactive input to Sungrow’s roadmap of new product developments based on technical knowledge and understanding of the competitive landscape.
- Frequent benchmarking of our products against competition and monitoring of market development.