Your mission
Hey there and welcome to your new Opportunity with us.
Being a SAP and CRM Basis Administrator Intern is an exciting task, since you are the superhero our clients need. You know what setup of our solutions will satisfy their needs, therefore, these here are your most important tasks:
Being a SAP and CRM Basis Administrator Intern is an exciting task, since you are the superhero our clients need. You know what setup of our solutions will satisfy their needs, therefore, these here are your most important tasks:
- Daily 1st-Level Support: Take responsibility for the daily 1st-level support of digital systems such as CRM C4, SAP S4Hana, and Power BI. Plan upcoming tasks (training and issue resolution) with end users and coordinate with different departments for seamless workflow and data transformation.
- User Management Support: Coordinate with IT HQ on user access and permissions management.
- Updates & Support: Participate in planning updates, release changes, and provide 2nd-level support in collaboration with the project team.
- Project Work & Management: Engage in projects to further develop workflows and implement new digital systems like Microsoft Dynamics 365.
- Client Component Administration: Oversee the administration of SAP GUI and SAP Business Client.
- Data Analytics: Utilize Power BI for data analysis and reporting dashboards.