Customer Service Operations Intern - Germany | Jobs bei Sungrow Europe

Customer Service Operations Intern - Germany

Praktikum/Werkstudium, Vollzeit · Germany - Munich

Your mission

What is more sustainable than investing your ideas, your energy and your work time in making our little planet a pleasant and welcoming home for the many generations that will follow us?
We are constantly moving forward and are currently looking out for a Spare Parts Intern to support our growth in the solar industry.
Let's take a look at what your main responsibilities may look like:

Coordinating and communicating with customers for paid repair services, including preparing quotations and facilitating smooth interactions between the repair center and clients.
Reviewing invoices related to Logistics, warehousing, customs clearance, warranty repair services and submitting them to the financial system.
Spare parts management and organization.

Your profile

Still interested? Well, let's see if the qualifications match your skills, shall we?

Proficiency in written and spoken English (C1); German is a plus.
Ability to work independently and handle multiple tasks efficiently.
Strong analytical, communication, and reporting skills.
Familiarity with Python programming, especially Selenium automation testing, is a strong plus (but no worries if you're new to it — willingness to learn is just as valuable). Experience with HTML is also a bonus.

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About us

We are a green tech company with young creative minds.
We are fighting every day to make our mission happen – Clean Power for All!

With 650+GW of clean power presently installed worldwide, we are on the road to success!

Welcome at Sungrow

Founded in 1997 by University Professor Cao Renxian, Sungrow is a leader in the research and development of solar inverters with the largest dedicated R&D team in the industry and a broad product portfolio offering PV inverter solutions and energy storage systems for utility-scale, commercial & industrial, and residential applications, as well as internationally recognized floating PV plant solutions, NEV driving solutions, EV charging solutions and renewable hydrogen production systems.

Want to know more? Check out what working with us is like!

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one small click for you, a great leap for your future!

We appreciate your interest and time in working with us at Sungrow. Please fill in the following short form, we really tried to make it as easy as possible for You!

1. Phone-number: If you have it written clearly (please add correct country code!) in your CV, no need to write it down. Unless you want us to contact you on a different number.
2. Available From: if you have a wished starting date, type it in directly, or just give us your noticeperiod and let us know if you think it is negotiable.
3. Salary: Please tell us where you see yourself, after the first talks we will raise the topic again.

Recruiting ProTip: You can show us a salary range that makes it easier for us to understand where you see yourself. Ideally you mark if this is meant gross salary, /month /annum, etc.
For example: 50.000 - 55.000€/annum, All-In or 2k - 2.4k$/month