Your mission
Hey there and welcome to your new Opportunity with us.
Since you are the superhero our clients need. You know what setup of our solutions will satisfy their needs, therefore, these here are your most important tasks:
Backoffice support
- Develop and review documentation under the supervision of senior technical experts.
- Perform hands-on tests in a workshop environment of the documentation.
- Control the status of open tickets, understand the situation and search if the solution is included in any document. Propose wording and first draft.
- Review training documentation, correct typos and provide fresh feedback to fill gaps to improve it and complete it.
- Modify an update any technical document.
- Review and check rework documentation. Help to improve of summarize.
- Update the knowledge base.
Technical support
- Support remotely to onsite engineers guiding them to find the proper documentation.
- Support remotely to onsite and remote engineers through the messaging platform to retrieve the required information and guide them through the debugging instructions of known issues.
Your profile
All right, all right, so I hope you are now aware of what is up for you, what background should you have in order to feel comfortable with this role? Keep in mind it`s all about electrical equipment, that`s why it is essential for you to have:
. English B2 or higher. (Level will be tested during interview)
. Engineer or technical studies, industrial, electrical, electronic or communications.
. Tidy, organized, willing to learn and able to adapt to the needs of the department.
Why us?
This decade might be overshadowed by Covid19, but sooner or later we will beat and overcome that son of a germ, am I right?
But the true topic for this decade lies in energy！
We are more than happy to state that not only We are leading this discourse, we also offer the fitting solutions for it. We have the strongest PV-Inverter R&D there is and became the world`s biggest Inverter Manufacturer, which we are extremely proud of!And now, for this decade, we are increasing our game, and You, You might become part of it! Besides that, many things await You:
- Opportunities for Career advancement
- Bonus payment based on pre-agreed and signed KPI agreements
- A multinational team awaits You with lots of european and transeuropean exchange!
- Possibility for technical and commercial knowledge increasement in regard to string inverters, central inverters, inverter stations including transformer and switch gear and storage solutions
About us
We are a green tech company with young creative minds.
We are fighting every day to make our mission happen – Clean Power for All!
With 500+GW of clean power presently installed worldwide, we are on the road to success!
Founded in 1997 by University Professor Cao Renxian, Sungrow is a leader in the research and development of solar inverters with the largest dedicated R&D team in the industry and a broad product portfolio offering PV inverter solutions and energy storage systems for utility-scale, commercial & industrial, and residential applications, as well as internationally recognized floating PV plant solutions, NEV driving solutions, EV charging solutions and renewable hydrogen production systems.
