Field Service Engineer - Benelux

Festanstellung, Vollzeit · Belgium - Liège, BeNeLux - Maastricht

Your mission
Welcome to your new role, as our next PV & ESS Field Service Engineer (FSE)!
You will have a wide array of responsibilities, such as:

  • Interface between our customers and Sungrow
  • Take ownership of dispatched customer issues.
  • Provide service and customer support during field visits or dispatches.
  • Run diagnosis on errors or technical problems.
  • Deliver support and contribute service solutions for our customers.
  • Perform all on site installation, repair, maintenance and test tasks as well upgrades or rework activities.
  • Support the Project Management during commissioning and site acceptance services.
  • Follow operational procedures, processes and practices as defined, documented and consistently applied.
  • Follow the applicable health and Safety instructions and regulations.
  • Ensure up-to-date documentation, work instructions and processes for existing and coming service contracts and agreements.
As you can see, many different tasks and aspects await, you won`t get bored!
Your profile
  • Educated as an electrical technician or engineer. (let's face it, you must understand ACDC, low/medium voltage etc., as much as we love people willing to join us from different departments, you should know your fair share of electrical wiring, right?)
  • Fluency in English on at least C1 level, French at least B2 is mandatory.
  • Readiness to work on call.
  • Experience in commercial and residential solutions. If you have any experience with battery solutions, this is beneficial
  • Experience in dealing with customers in critical situations. Willingness to travel.
  • Driving license.
Why us?
Clean and accessible energy is the key to a sustainable future on our planet!

We are market leaders in the solar energy space with the strongest PV-inverter R&D team and we are the largest inverter manufacturer. If you decide to join our team, you will benefit from the following:

  • Opportunities for career advancement as we are growing very fast in the EMEA region
  • Bonus payment on a fixed schedule every year based on performance
  • A multinational team with a diverse and inclusive mindset
  • Travel within Europe for training sessions or to attend renewable energy events
  • Opportunity to visit our R&D facilities in China
Commitment to diversity and inclusion at Sungrow

Our job descriptions were written with inclusivity in mind by using the following criteria:
1) We use a Gender Decoder tool to avoid gendered language.
2) We avoid superfluous requirements by separating essential needs from nice to haves.
3) We do not discriminate based on gender, age, religion, ethnicity, sexual orientation or disability.
4) We do not use stock imagery in our career page, all photos and videos represent our internal culture.
About us
We are a green tech company with young creative minds.
We are fighting every day to make our mission happen – Clean Power for All!

With 500+GW of clean power presently installed worldwide, we are on the road to success!

Founded in 1997 by University Professor Cao Renxian, Sungrow is a leader in the research and development of solar inverters with the largest dedicated R&D team in the industry and a broad product portfolio offering PV inverter solutions and energy storage systems for utility-scale, commercial & industrial, and residential applications, as well as internationally recognized floating PV plant solutions, NEV driving solutions, EV charging solutions and renewable hydrogen production systems.

one small click for you, a great leap for your future!
We appreciate your interest and time in working with us at Sungrow. Please fill in the following short form, we really tried to make it as easy as possible for You!

1. Phone-number: If you have it written clearly (please add correct country code!) in your CV, no need to write it down. Unless you want us to contact you on a different number.
2. Available From: if you have a wished starting date, type it in directly, or just give us your noticeperiod and let us know if you think it is negotiable.
3. Salary: Please tell us where you see yourself, after the first talks we will raise the topic again.

Recruiting ProTip: You can show us a salary range that makes it easier for us to understand where you see yourself. Ideally you mark if this is meant gross salary, /month /annum, etc.
For example: 50.000 - 55.000€/annum, All-In   or    2k - 2.4k$/month
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